I don’t participate in service surveys that are online since they’re dumb. The salesman was terrible and incredibly rude to the husband of mine and me. Simply to be good I gave him a 8 but defined in the comments the shortcomings of his.
Nowadays, I have the very best example of customer care.
We probably cannot name businesses so I’ll merely explain the situation. A number of months ago, I purchased 4 brand new tires and bought the warranty. I couple of weeks before, I went to receive the tires rotated incorporated in the program at the chain though a completely different location.
This morning, I have a flat tire and then had to phone for roadside help 3 times. I was very happy I’ve the membership. I’d them tow me to in which I purchased the tires. After a long working day, as well as trips to numerous places, the supervisor was awesome. I clarified the circumstances. He said the various other location must have done the best thing. He pulled up the warranty of mine, sent me to a mechanic shop for the damaged portion subsequently fixed as well as replaced the tire. We made certain there was no some other issues. My adventure set about at 11:30am and finished at 6:30pm. The supervisor stayed late to view it through. All parties involved had been awesome from roadside help to the mechanic shop to the tire store. We got everything completed in 1 day without needing to lease an automobile or even go in debt for something which was the chain’s errors to start with.